SHIPPING POLICY

This Shipping Policy was last updated on November 24, 2019  • Download PDF

Before we get into specifics, let us be clear on our shipping “philosophy”:

We want to get things to you as quickly as humanly possible.

To keep things simple, all orders are shipped via USPS with tracking.

Under commit and over deliver.

Our primary shipping service is USPS Priority mail that also provides a tracking number. It usually takes 3-5 business days from coast-to-coast (orders shipped to HI, AK, PR, and Guam might take up to 7 business days). Our products ship from our fulfillment center in California.

 

Delivery Time

 

Delivery Time is dependent on 2 factors:

 

Availability: Every product in stock is shipped the same day. It is also noted in the Shopping Cart and informs you if a product is out of stock. For example, if your order is placed before noon EST, it will be shipped the same day, if it’s after noon EST, it will go out within 24 hours.

Sometimes our fulfillment system triggers “unverified address” error and the order will be automatically paused until we get in touch with you to verify details.  

We do our best to ship items out as quickly as possible, so we often get orders out more quickly.

 

The method of delivery: Our shipping method is USPS Priority. We count on them to deliver things as quick as possible and that usually means 3-5 business days depending on your location.

Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Saturday, it’s impossible for us to ship an item the same day as all the shippers are closed.

 

Calculating Cost

 

All orders over $100 get free shipping. If your order is less than that, you will be charged a flat fee of $5.95 for shipping.

 

International Shipping

 

At this time we do not offer international shipping.